Account Manager

Tel-Aviv, Israel · Full-time · Senior

About The Position

Automat-it is an all-in AWS Premier partner that empowers startups with DevOps and FinOps expertise and hands-on services. We guide and support hundreds of startups leveraging AWS smarter throughout their growth journey. We save our customers significant time to market and optimize their cloud performance and cost-effectiveness.

Automat-it operates in more than seven countries across EMEA. We provide a dynamic environment where you can expand your professional expertise and make a significant impact.

We’re looking for an Account Manager who will manage a portfolio of Automat-it's strategic customers in Israel from the onboarding stage to assuring satisfaction while identifying business needs in the customer’s AWS environment. 

📍 Work location - hybrid from Tel Aviv

Responsibilities

  • Onboard new customers and guide them through onboarding, ensuring a smooth transition to our product or service. Provide training and resources to help them get started effectively.
  • Act as the primary point of contact for assigned customer accounts. Develop a deep understanding of their business needs and objectives\proactively engage with them to understand their evolving needs, challenges, and goals. 
  • Identify Cost Optimization and upselling opportunities and a need for a Dedicated DevOps or FinOps service.
  • Gather feedback from customers regarding their experiences and needs. Relay this feedback to internal teams for continuous improvement.
  • Encourage satisfied customers to become advocates by participating in case studies, testimonials, or referrals.
  • Maintain and develop strategic vendor relations with AWS.
  • Regularly attend business events and conferences to promote and educate prospective clients on the benefits of Automat-it.

Requirements

  • 3+ years of experience in Customer Success, Customer Engineering, or Account Management roles
  • 2+ years of experience in selling SaaS solutions and services
  • 2+ years of experience in selling complex public clouds like AWS/GCP/Azure - advantage
  • A proven, successful track record of generating revenue and closing business
  • Experience working with or at startups/ISV companies
  • Demonstrated ability to engage and influence C-level executives
  • Excellent written and verbal communication skills in both English and Hebrew
  • Excellent presentation and organizational skills
  • Ability to work in a fast-paced environment
  • In-depth experience with selling and/or supporting AWS services - advantage
  • Working experience with Salesforce and/or Hubspot - advantage
  • AWS cloud certificated - advantage 
  • Knowledge or experience in FinOps - advantage

Automat-it is committed to fostering a workplace that promotes equal opportunities for all and believes that a diverse workforce is crucial to our success. Our recruitment decisions are based on your experience and skills, recognizing the value you bring to our team.

#LI-Hybrid #LI-AIT

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