NOC Engineer
About The Position
Automat-it is an all-in AWS Premier partner that empowers startups with DevOps and FinOps expertise and hands-on services. We guide and support hundreds of startups leveraging AWS smarter throughout their growth journey. We save our customers significant time to market and optimize their cloud performance and cost-effectiveness.
Automat-it operates in more than seven countries across EMEA. We provide a dynamic environment where you can expand your professional expertise and make a significant impact.
We are looking for an NOC engineer 24/7 to join our team.
📍 Work location - Ukraine
Responsibilities
- Respond to incidents according to playbooks
- 24/7 customer support (8 hours long shifts)
- Network, Infrastructure, Applications monitoring, and issues troubleshooting
- Metrics, Alerts, and Incidents analytics to finetune algorithms and thresholds
- Maintaining and documenting monitoring solutions
- Contribution to infrastructure automation and internal NOC tools development
Requirements
- At least 1 year of experience in a similar position such as NOC/Tech Support engineer or Junior DevOps
- Hands-on AWS cloud experience
- Confident Linux OS knowledge
- Network troubleshooting and configuration
- GIT and scripting skills with either Python or Bash
- Web applications architecture understanding
- Monitoring tools (Prometheus, Cloudwatch, etc.) and principles
- Upper-intermediate English language proficiency
- Great customer service and confident business communication skills
- Strong troubleshooting and problem-solving skills, drive to prevent incidents
- Be innovative, learn new tools and best practices
- IaaC: CloudFormation, Terraform knowledge - advantage
- CI/CD: Jenkins, ArgoCD - advantage
- Containers orchestration: Docker, Kubernetes (EKS, GKE) - advantage
Automat-it is committed to fostering a workplace that promotes equal opportunities for all and believes that a diverse workforce is crucial to our success. Our recruitment decisions are based on your experience and skills, recognizing the value you bring to our team.
#LI-Remote #LI-AIT
